Helping people use online services

The primary objective of the eGov programme is to build better government services and deliver them online. That means building services people choose to use. There are lots of things we have to do better to achieve this; thinking about the customer when we build services, not thinking about any internal boundaries and testing services … Read more Helping people use online services

Towards a digital ID – part 7

Posted on Categories eGov, Tags

As we near the end of 2016 the ‘discovery’ phase of our journey towards a digital ID for Jersey is coming to an end. I am optimistic that we can move into an implementation phase in early 2017, though this will be challenging for the reasons explained below. If you’ve not been following these series of … Read more Towards a digital ID – part 7

Technical Architecture Industry Day

The Design Authority – our discovery work and first deliverables for the States of Jersey

The States of Jersey is focused on improving its organisational efficiency and reducing its cost of operations. In doing so, the States recognised the need for a design capability; what is now called the Design Authority (DA for short). In this blog entry I will explain what the DA is and the work it has done so … Read more The Design Authority – our discovery work and first deliverables for the States of Jersey

Tools for Decision Making from the Design Authority

Technical Architecture Industry Day

All Jersey-based suppliers are invited to attend an open session to learn about the ongoing work to develop the States of Jersey’s Technical Architecture. Objective The objective of the session will be to share the States of Jersey Architecture Framework which informs technology delivery. Suppliers will be provided the artefacts for reference. The session will … Read more Technical Architecture Industry Day

Tell Us Once: part 3

Posted on Categories eGov, Tags ,

It’s been a while since we last updated you on the Tell Us Once project. There has been a lot of work going on behind the scenes, and we want to tell you about some of the new services we have delivered to make your life easier. Tell us you’re leaving the island If you’re leaving … Read more Tell Us Once: part 3

Customer portal: part 1

Towards a digital ID – part 6

Posted on Categories eGov, Tags

Six weeks has passed since my last update on our progress towards introducing a digital ID scheme for Jersey, so this is a good time to update you on recent activity. For those who haven’t been following this series up until now, please review the previous blog posts on this subject so that you understand the … Read more Towards a digital ID – part 6

The importance of the eGov programme to residents