The primary objective of the eGov programme is to build better government services and deliver them online. That means building services people choose to use. There are lots of things we have to do better to achieve this; thinking about the customer when we build services, not thinking about any internal boundaries and testing services … Read more Helping people use online services
Category: eGov
Helping people use online services
Towards a digital ID – part 7
As we near the end of 2016 the ‘discovery’ phase of our journey towards a digital ID for Jersey is coming to an end. I am optimistic that we can move into an implementation phase in early 2017, though this will be challenging for the reasons explained below. If you’ve not been following these series of … Read more Towards a digital ID – part 7
Technical Architecture Industry Day
For those who attended the Industry Day earlier this week, thank you for joining us. For those who didn’t, we will be organising a number of different types of engagement activities going forward (and you can see some pictures of the event below). Purpose Our goals were to share our reference architecture with all interested industry … Read more Technical Architecture Industry Day
The Design Authority – our discovery work and first deliverables for the States of Jersey
The States of Jersey is focused on improving its organisational efficiency and reducing its cost of operations. In doing so, the States recognised the need for a design capability; what is now called the Design Authority (DA for short). In this blog entry I will explain what the DA is and the work it has done so … Read more The Design Authority – our discovery work and first deliverables for the States of Jersey
Tools for Decision Making from the Design Authority
On December 13th, we will share with our Jersey Tech Community the Technical Architecture which has been developed by the Design Authority. If you are interested in learning about the architectures, policy and guidance that the States of Jersey will use to inform our service and technology delivery in the future, I urge you to … Read more Tools for Decision Making from the Design Authority
Technical Architecture Industry Day
All Jersey-based suppliers are invited to attend an open session to learn about the ongoing work to develop the States of Jersey’s Technical Architecture. Objective The objective of the session will be to share the States of Jersey Architecture Framework which informs technology delivery. Suppliers will be provided the artefacts for reference. The session will … Read more Technical Architecture Industry Day
Tell Us Once: part 3
It’s been a while since we last updated you on the Tell Us Once project. There has been a lot of work going on behind the scenes, and we want to tell you about some of the new services we have delivered to make your life easier. Tell us you’re leaving the island If you’re leaving … Read more Tell Us Once: part 3
Customer portal: part 1
Today we start a series of blog posts to discuss the development of what will be the most visible face of eGovernment: the customer portal. The customer portal is one of the eGov foundation components. The other components are digital ID, the people and business directories and the integration layer. You can read more about … Read more Customer portal: part 1
Towards a digital ID – part 6
Six weeks has passed since my last update on our progress towards introducing a digital ID scheme for Jersey, so this is a good time to update you on recent activity. For those who haven’t been following this series up until now, please review the previous blog posts on this subject so that you understand the … Read more Towards a digital ID – part 6
The importance of the eGov programme to residents
I am very excited to take up the new role of Assistant Minister for eGovernment. This is the first of what I hope will be regular blogs. The eGov programme is one of the most important programmes being undertaken by the States of Jersey. When successful this will revolutionise the way residents interact with the … Read more The importance of the eGov programme to residents