Social Security – Official Government of Jersey Blog

Government of Jersey 20 October 2025 —

Hortensia Santos is a member of the Pensions and Care team. She describes her role and working for the Government of Jersey. Customer service is at the heart of Employment, Social Security and Housing (ESSH), and that dedication was recently recognised at the Jersey Customer Service Awards. The department was proud to be shortlisted … Read more Empowering Islanders: Hortensia reflects on her role in Pensions and Care

Government of Jersey 19 September 2025 —

Since the Government of Jersey Customer Hub opened its doors at Union Street, the Welcome Hosts have been doing much more than greeting visitors – they’ve been listening, learning, and leading change. Through exit surveys and daily interactions, they’ve gathered valuable feedback from customers and used it to drive improvements across the building. One of … Read more Listening and acting: How Welcome Hosts are enhancing the customer experience for the Government of Jersey

Elaine Millar 5 October 2023 —,

My ministerial responsibilities run across both Social Security and financial services. Although I have had contact with many individual businesses across all sectors over the last year, it is great to have this opportunity to set out some of my key priorities for next year as well as updating you on some existing projects that I know will be of interest to you.

Malcolm Ferey 12 July 2023 —,

I have observed elections from the outside in the past and having worked for over a decade within the civil service, and more recently within the charitable sector, I have often noticed that this initial burst of energy tends to fade away rapidly as elected politicians revert to type and fall out of listening mode.

Paul McGinnety 27 June 2023 —,

The Government’s micro-grant scheme, Connect Me: Connecting our Communities supports projects across the island who are looking to establish or expand to improve the mental or physical health of Islanders.

Steve Ahier 12 August 2022 —,

Following last week’s launch of the mini budget we have seen lots of questions from the public and wanted to show we are listening to them. The mini budget is part of the Council of Ministers’100 Day Plan. Deputy Steve Ahier, Assistant Treasury Minister answered some of those questions. When will this all happen then? … Read more Mini budget question and answers with Deputy Steve Ahier

Susie Pinel 3 September 2015 —

Priorities As Minister for Social Security my priorities are to ensure that the department can meet the needs of an ever changing population, to stress that work pays and to introduce policies that promote fairness and financial independence. Sustainability As with every department we are trying to do more with less. An aging population and … Read more Social Security Minister on doing more with less