Since the Government of Jersey Customer Hub opened its doors at Union Street, the Welcome Hosts have been doing much more than greeting visitors – they’ve been listening, learning, and leading change. Through exit surveys and daily interactions, they’ve gathered valuable feedback from customers and used it to drive improvements across the building. One of … Read more Listening and acting: How Welcome Hosts are enhancing the customer experience for the Government of Jersey
Category: Careers
Listening and acting: How Welcome Hosts are enhancing the customer experience for the Government of Jersey
Highlights from the Government of Jersey
Here’s your weekly round-up of last week’s news, long-reads (blogs), and updates on important initiatives from the Government of Jersey. 📰 News New Code of Practice approved for Health and Safety Inspectors The Government of Jersey has approved a new Code of Practice for Health and Safety Inspectors, aiming to enhance transparency and consistency in … Read more Highlights from the Government of Jersey
Delivering more than Healthcare – the Social Value of the new Acute Hospital
The New Healthcare Facilities Programme (NHFP) is about more than bricks and mortar – through the Programme’s Social Value targets, it has committed to creating lasting benefits for Jersey that will go far beyond the improved healthcare services that can be delivered owing to the new buildings and infrastructure. What is social value – and … Read more Delivering more than Healthcare – the Social Value of the new Acute Hospital
The Future of healthcare in Jersey: A conversation with the independent advisors
This blog is a conversation between the three independent advisors supporting the Minister for the New Healthcare Facilities Programme in Jersey. Their diverse expertise brings transparency, informed oversight, and a balanced representation of Islander voices to this significant infrastructure project. Dr Nigel Minihane is a retired General Practitioner with over 30 years of experience in … Read more The Future of healthcare in Jersey: A conversation with the independent advisors
Handling with care
After 25 years working in retail, Robin Boleat joined the public service as a porter at the General Hospital and 15 years later, he still looks forward to work every day. Working with people has always been the most rewarding part of the job for Robin. However, after 25 years in retail he was ready … Read more Handling with care
Driven to help those in need: An important cog in the health services wheel
José Livramento has spent three decades working with members of the public in different sectors of society so taking a role with the Patient Transport Services (PTS) team was a natural move for him. He was aware of the value and importance of the transport services offered to vulnerable members of the community and this … Read more Driven to help those in need: An important cog in the health services wheel
Firefighting – a family affair
As the Jersey Fire and Rescue Service celebrates its 75th anniversary this year, we caught up with Jon and Matt Coote at JFRS HQ to find out more about their careers. For father and son Jon and Matt Coote, firefighting is a family affair. Jon, who retired as a postman at the end of March … Read more Firefighting – a family affair
Charting a brighter future by degrees
ITV Channel Weather Presenter Lily Carter reflects on how the Jersey Bursary helped her secure her dream job Government support for those considering extending further education studies does not end at undergraduate degree level, with funding available for courses that fill skills shortages in the Island. Student finance is available for professional qualifications required by … Read more Charting a brighter future by degrees
Building a Future in Jersey: the Economy
Tom Holvey could be said to specialise in island economies. Before he came to Jersey, he worked for a time on a rather more remote island, as Chief Economist for the government of St Helena. “There’s definitely something about an island mentality,” he says. “You feel you’re that bit more independent, more reliant on yourself. … Read more Building a Future in Jersey: the Economy
When cleaning is a serious operation
A sterile environment is vital in operating theatres. We have all seen surgeons on TV dramas or docu-series going through extensive hand-washing routines before beginning a procedure, but who are the unsung heroes behind the scenes who ensure the environment and equipment used is clean to ensure patient safety and optimise recovery? In Jersey, this … Read more When cleaning is a serious operation