As I wrote in my first blog, when I first came into post, I knew that I wanted to meet people face-to-face to hear first-hand about issues within our health system.
As you know, we have already had a positive response to our informal roadshows held in each parish. The breadth of our discussions has been thought provoking and interesting.
It’s only by hearing from Islanders that I can make meaningful changes to the benefit of everyone.
It is with this in mind that I am inviting islanders to join a new Health and Community Services Patient and User public engagement panel to help shape the future of the department and offer feedback on its services and standards.
The membership will be made up of former and current users of HCS services, as well as other members of the public, who will work in partnership with HCS to help improve patient and users’ experience in a more interactive way.
Through a quarterly meeting and also online, Islanders will be invited to give constructive and meaningful feedback to the department, contribute ideas and make suggestions across a range of subjects.
The launch of the Patient and User public engagement panel is the first in a series of new and exciting ways to engage Islanders in the work of the department.
Listening to patients and engaging the wider public is central to my vision for a more inclusive and responsive health and social care service.
Actively listening to people and hearing their experiences will help us shape and improve services for the better and is critical to informing the delivery of care and services that Islanders want to see.
Although we won’t set a service time limit set for Panel members, they are requested to commit for at least a year.
Membership will also be rolling, with new members allowed to join at any time.
To qualify, we ask that Members should be:
- aged 18 or over,
- a permanent resident of Jersey
- a patient, or carer of a patient, in the past 18 months.
Applications can be made online.
As a reminder, we still have eight roadshows to go and I hope to see you in your home parish soon.
The upcoming dates are:
- 17 April – St Helier (#1)
- 4 May – Trinity
- 11 May – St Martin
- 18 May – St Clement
- 8 June – St Saviour
- 22 June – St Helier (#2)
- 26 June – St Peter
As I said previously, I know that people may want to contact Health and Community Services to let us know about their experiences.
If you have a comment, or would like to give a compliment or make a complaint about your experience with HCS, please log it via firstname.lastname@example.org
You can also call the team on 443515 or write to them at HCS Feedback Team, 4th Floor, Peter Crill House, The General Hospital, St Helier, JE1 3QS.